A number of PlayStation 4 systems are suffering from disc ejection problems, according to Sony.
In a tutorial video, Sony detailed what console owners should do “if a PS4 system ejects discs unexpectedly” or “if a PS4 system beeps as if the eject button has been pressed when no disc is present”.
According to the video, PlayStation 4 owners should carry out the following steps:
- Press and hold the power button until you hear two beeps.
- Wait about 30 seconds for all system lights to shut off.
- When all system lights are off, unplug the AC power cable and wait for three full minutes.
- Then plug the system in, power it on and see if it operates normally.
If the above doesn’t work, PlayStation 4 system owners should arrange for their console to be serviced.