Microsoft Sued Over Fall Update

An Xbox 360 owner is the US has filed a class action lawsuit over the recent Xbox Live Fall Update. The Fall Update, which was released on October 31st, added “85 new features and enhancements” including 1080p support, but since it’s release many gamers have complained that the update caused their console to freeze during games or not work at all.

REDRUM6622 went as far as to sue Microsoft because of the problems. REDRUM6622 filed the lawsuit because of the following:

  • Breach of Contract
  • Violation of Consumer Protection Act (RCW 19.86)
  • Negligence

The lawsuit reads:
“This is a class action against Microsoft and its affiliates for Breach of Contract, violation of the Washington Consumer Protection Act (CPA) (RCW 19.86) and, alternatively, Negligence. Plaintiff brings this action on behalf of himself and all other persons who experienced hardware problems with their Microsoft Xbox 360 gaming consoles following installation of Microsoft’s Fall 2006 Update for the Xbox 360.”

The forums are also full of unhappy 360 owners. EeryB Runner said:
“I called tech support and they said they were looking into it but havn’t found anything conclusive yet. I refuse to pay for repairs when an update caused the problem.”

Originally Written By: Scott Webber


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