Microsoft Sued Over Fall Update

An Xbox 360 owner is the US has filed a class action lawsuit over the recent Xbox Live Fall Update. The Fall Update, which was released on October 31st, added “85 new features and enhancements” including 1080p support, but since it’s release many gamers have complained that the update caused their console to freeze during games or not work at all.

REDRUM6622 went as far as to sue Microsoft because of the problems. REDRUM6622 filed the lawsuit because of the following:

  • Breach of Contract
  • Violation of Consumer Protection Act (RCW 19.86)
  • Negligence

The lawsuit reads:
“This is a class action against Microsoft and its affiliates for Breach of Contract, violation of the Washington Consumer Protection Act (CPA) (RCW 19.86) and, alternatively, Negligence. Plaintiff brings this action on behalf of himself and all other persons who experienced hardware problems with their Microsoft Xbox 360 gaming consoles following installation of Microsoft’s Fall 2006 Update for the Xbox 360.”

The Xbox.com forums are also full of unhappy 360 owners. EeryB Runner said:
“I called tech support and they said they were looking into it but havn’t found anything conclusive yet. I refuse to pay for repairs when an update caused the problem.”

Originally Written By: Scott Webber

Console Monster

Console Monster is an independent gaming website that is dedicated to the Xbox and PlayStation gamer. Established in 2005 our team of UK and USA volunteer gamers bring our readers regular console gaming articles. If you are looking for a platform to get yourself heard, we would love to hear from you!

Share this article

Share on twitter
Twitter
Share on facebook
Facebook
Share on reddit
Reddit
Share on linkedin
LinkedIn

By clicking on the buttons above and buying an item from Amazon, you will help support us by giving us affiliate commission. It will not cost you extra, but it will go a long way in allowing us doing what we do best here. Thank you!

Learn how to support us

Recent Posts

Game Reviews
Hardware Reviews
All articles loaded
No more articles to load
What's Trending