360 Failure - suggestions please

[fincheyboy]

OK, I'm not getting red lights so microsoft won't extend my warranty - which is due to run out within a few months. My problem is random crashes in games such as Shadowrun, Gears and Crackdown with the messages all similar to "unable to read disk". There is nothing wrong with the disks as they work the rest of the time, but this means I have to reboot the console every time I get the error - which is now a fairly regular thing. I had this twice before on other consoles which I sent back to Microsoft - whether I've just got a "repair" or a refurbed console I don;t know but seeing as everytime I send one back I just get it back fine for a fe days before it messes up again I have given up on returning to MS.

I've heard of getting a replacement from the supplier using the sale of goods act - mine is a few months over a year old. Firstly: Can anyone link me information on this Act so that I can remember some crap to spout to the manager at woolies and secondly: It's just the console that's faulty and I can;t face losing all my saved games....how would I argue to keep my beloved HDD.....

I bought the premium xbox but all that is faulty is the xbox system....would I be able to take that back alone or would I need to take the entire package back (unfair seing as hours of time have gone into some of the games)

Thanks
Any suggestions much appreciated
:)

[Dcontrol]

Well there is always THIS (http://www.consolemonster.com/forum/showthread.php?t=10847) :Dum:

http://www.tradingstandards.gov.uk/cgi-bin/bglitem.cgi?file=badv073-1011.txt

Best of luck with that (Y)

[Bonzo UK]

You could always give it "the towel treatment" ;)

[TBS Trojan]

ill speak from experience as a man currently without a 360. :( the towel does work, but it only has to do with overheating. right now fincheyboy, id say your only hope is to lie to microsoft. when i sent mine back i wasnt getting red light(i was before the towel though) but i know they'll probably fix it anyway.

[Project-Cooper]

What you could do is this...

clean the one you have now... make it look clean (get the dust out of the back and stuff). Go buy another one, swap the consoles over and say it keeps freezing on those games. Get a refund, and you should be good to go.

Or, you could do what TBS Trojan suggested and just send it to Micro$oft.

[PicoDeath]

Do this; lie to Microsoft and tell them after a few hours you get some graphical errors and then 3 red lights appear. Write that on a note inside the packaged console.

I just done it and got my new 360 today. I've had it for 1 1/2 years now.

[Raff]

Are there faint ring scratches on the discs?

[fincheyboy]

Are there faint ring scratches on the discs?

On some of them yeah...not all.....I didn;t causwe them either...my unit has decided it hates them :(

[nitrox]

i got some freeze's to some time's, when my CD stop's running, and i hear a weird voice, i know my game is about to crash, so i just restart the game, only that problem occure's with me