Phoned MS

[PicoDeath]

There's about 3-5 messages at the start telling you about the extended warranty(They're really making you aware) and then i got some ghetto support help person, he's like;

'Aight leon, it's gonna take something like 25 days to get ya console back innit, you ight with that?'

I was on for about 3-5 minutes talking to him and about 7 min in total, now that's customer support.

[shanemaester]

25 days!!!

mine took just over a week !

[PicoDeath]

Yeah the first time i sent mine off, it was back within 5 days.

[Raff]

They've been extremely busy for a couple of months now I gather. Sometimes they say 20-30 days, sometimes just 15-20. Mine's been gone since the 27th of June, 20 days in total, 15 week days.